There are many great reasons why millions of homeowners rely on heating oil. Heating oil is safe, environmentally friendly and can be easily stored on your property. After choosing to use heating oil, you'll need to select a qualified heating oil provider in your area. There are several questions to ask when choosing the best provider.
1. Does the Company Provide Payment Plans?
Being able to choose from a variety of payment plans can help you more effectively manage your budget and make it easier for you to get the best price for heating oil. Does the company provide fixed oil pricing plans? This means how much you pay for your oil during the season won't change regardless of fluctuations in market price.
There are several other options besides fixed plans that may be available. Ceiling plans place a cap on how high your costs will go. Fixed and ceiling plans both normally require a certain time commitment. Variable plans don't provide pricing protections but usually don't require a time commitment either.
2. Does the Company Deliver on Weekends?
Being out of oil over the weekend or needing services during off-hours can be a problem if the company you've selected doesn't provide delivery on weekends or later in the evening. It's important to choose a full-service heating oil provider that can deliver your oil 24/7.
It's also necessary to ask if the company you're considering provides 24/7 emergency repair. Equipment failures can sometimes happen at the most inconvenient time. You'll want to make sure you and your family have enough oil to stay warm and comfortable through all kinds of weather conditions.
3. Does the Company Have Trained Technicians?
If there would be any problems with the boiler, furnace or any other equipment you may have, you'll need a trained technician to fix the problem. Some companies simply deliver the oil but don't provide trained professionals who can quickly repair damaged equipment.
When choosing an oil provider, make sure to ask what type of training their employees have received. Does the company have access to fully stocked trucks to provide the type of service each of their customers may need? You may need to do some research regarding what type of boiler or furnace you'll select and how it needs to be maintained. Oilheat America provides education, training and a wealth of information regarding the oil heating industry.
4. Does the Company Provide a Variety of Services?
It's more convenient if the company provides several services as well as supplying your oil. These services could include preventative maintenance for your equipment, burner accessories, equipment protection and service plans. Will they not only be able to fix equipment when it breaks down but also provide routine maintenance? A yearly tune-up may keep your equipment running more efficiently.
It's a good idea to select an oil company that offers customers easy ways to order and also provides a secure online platform that keeps your private information safe. Great customer service should include quick and efficient ways to order your oil. You'll want to ask about how the company's ordering system works.
5. Is the Company Friendly and Efficient?
It's always easier to work with a company that provides friendly and timely service. It's important to do some research on the company you're considering. Check out a company's reputation by looking up online reviews and asking friends and neighbors if they have had any experience with different oil providers.
Selecting the right heating oil provider will mean less hassles and the best service for you and your family. Slick offers excellent service and great prices, and provides safe online payment methods. They group their orders together logistically to be able to provide the best price for their customers. Contact Slick for more information.